Help Center


How to change my profile picture on Odaah?

You can change your Odaah profile picture by clicking on your picture which is next to the message icon along the top navigation bar. After clicking the picture, you will go to a profile page of yours where you will see the option to change your profile picture by uploading a new one.

How to create a community on Odaah?

Creating a community on Odaah is very simple. Simply go to your top navigation bar (red) and click on the "communities" link. You will land on the communities page where you will see the option "create Community". By clicking it, you will go to a page where you shall be asked to upload your community logo and cover photo, and then asked to fill your community details into a provided form, before you click the "create community" button in order to have your community created.

For more help, please click on the links below;

To change the logo or cover photo of your created business page, follow these simple steps;

  • 1. Go to pages, by clicking the pages link on the top navigation bar
  • 2. After, click the "my page" link in order to go to your created or managed pages
  • 3. Click your business page name
  • 4. After entering your page, click on the "page display" button in order to view your page display
  • 5. Lastly, close to your page cover photo or logo, you will see the option to edit/change any of these by uploading new images.

  • 1. Click on "pages" link on your top navigation bar
  • 2. Click on the "my pages" link to go to your created page(s)
  • 3. Click on your page name for your business
  • 4. After entering your page management dashboard, go to the top navigation bar and checkout the "Add management team" link, then click on it.
  • 5. You will land on the page from where you will be able to add your business management team, by adding their names, photos and positions.

  • Step 1: Go to pages, by clicking the pages link on your top navigation bar
  • Step 2: Click on "my pages" to go to your managed pages
  • Step 3: Click on your page name in order to go to its management area
  • Step 4: Checkout the "Create event" link from a list of provided links, then click it in order to go to an area where you can create an even and fill the provided form with your event details. Then after click the "Create event" button below the form in order to create and publish your event.

  • Step 1: Go to pages, by clicking the pages link on your top navigation bar
  • Step 2: Click on "my pages" to go to your managed pages
  • Step 3: Click on your page name in order to go to its management area
  • Step 4: Checkout the "Add job vacancy" link from a list of provided links, then click it in order to go to an area where you can add a job, and fill the provided form with your job details and applicant requirements. Then after click the "Add job" button below the form in order to create and publish the job.

The process for buying goods on Odaah is quite quick and simple. Below is a representation of steps moved while intending to buy goods on Odaah.

Step 1

Identify the seller or business that you want to buy from. You can do this by going to your top navigation bar, and click on pages (link), where you will go to a list of pages/sellers available. Above the list, there is a search filter tool, where you can write the name of the seller or shop that you want to filter out from the list. Or you can write a location name + or business category in the filter tool in order to filter out a list of available sellers, based on location and category of the business. For example, you may add Entebbe, bread, bakery inside your filter tool and press search, then choose a seller from your filtered results.

Another quick alternative is to go to communities through the communities link on the top navigation bar, filter out communities by name or location, and then select a community which you think could accommodate the business you are looking for. A community example can be Entebbe Traders and buyers Community. Inside your selected community, you can go to pages and checkout the provided list of sellers. In order to make your search quick, you can search by category, by selecting from the given list of categories, e.g Bakery, then choose a seller from the filtered list. The list of categories shown represent only the categories sellers found within the online community. So if the business category that you are looking for is not listed in the provided categories, then you may need to continue your search in another related community if available.

Besides the above alternatives, the other quick option left is for you to go to the search tool on top of your page, enter the seller name or product name and press search. On the search page, you can continue to search by products, pages/sellers, services, and so forth, in order to get to your desired results. By clicking on products, then continue with the search, you will directly go to a list of products that you can select and purchase instantly.

Step 2

Assuming that you have figured out your desired seller from a list of sellers, by clicking on them, you will go directly to their products catalogue page, where you will meet a display of listed products for sale. By clicking on each product, you will go to its showcase where you will find more information about it and its available quantity in stock. If the product meets your desire, you can enter the quantity desired and click the Add to cart button in the showcase in order to select it for purchase. After, you can return to the catalogue to survey other products. You dont have to go to every products showcase in order to buy it. Right in the catalogue, simply enter the quantity desired and click Add to cart. You can follow this order to add a list of products you want inside your cart in order to purchase them at once.

Step 3

On the same page (catalogue), there is an automatically created order summary which summarizes the list of products you have added to cart with their costs and quantity selected, and their total cost altogether. You can use this order summary to check if you havent done a mistake in your selection and perhaps remove some products from your shopping cart if necessary.

Below the order summary is a checkout button which you are meant to click on in order to go to the checkout page, where you finally checkout your order details and then submit it to the seller for confirmation. Before submission, you will be required to select your payment method, i.e. mobile money or cash on delivery. You will also have to select your delivery method, i.e. pick at store or seller delivery. Lastly, enter your delivery address (if needed), your phone number, and message to attach to your order. Then submit your order.

Step 4

Upon your order submission, you will receive a notification that your order has been successfully submitted. Once the seller receives and confirms your orderupon the availability of all your ordered items in their store, you will receive another notification stating that your order has been successfully confirmed. This means that you can go and pick your order from the store or wait for the seller to deliver to you as your selection may state. During this stage, further transaction activities may be guided by communication between you and the seller (if needed) in order to process delivery and payment.

After payment is done and you have also safely received your ordered goods, you will receive an online receipt from the seller. This will appear in your notifications. By opening the receipt (clicking on it), you will be required to confirm the safe delivery of your ordered goods as were requested by you. By clicking the confirm button, your transaction between you (buyer) and the seller will be marked as successfully closed. As a result, a copy of the receipt will be stored in your purchase history.

The process of putting your business on Odaah is quite simple. Once you have registered a user account with Odaah, the next step is to go to your home page. Next on the navigation bar below, checkout for the create page link and click it. The landing page will show three links, which include, create; (1) products page, (2) service page, and (3) both products and service page. If you are registering a business for selling products, then follow the create products page link. This would mean that you are a products manufacturer, retailer, distributor, wholesaler or hawker. If you are doing a service business, the create service page linkis what you should follow, and if you are doing a business offering both products and services, you should follow the create both products and services link.

Following any of the provided links will lead you to a page where you will be required to provide information about your business such as name, location, contacts, etc. by filling a form. You will also be required to upload photos for your business profile cover photo and logo, and photos of your products. During this step, you are highly recommended to use quality photos in order to make your page as attractive as necessary. This means that you should consider a quality camera for quality phone, tablet or any other device that can be used. When taking photos of your products, it is advisable for you to consider a quality background of a bright color that will allow your products to be visible and clear. A crystal clear white or creamy background would be good. Other background colors that you may think of may also be recommended, as long as they are bright enough to allow the product look good and stay visible enough.

The process for creating a page for your business can take between 10 to 30 minutes or more, so enough concentration may be required. If you are time bad, you can consider creating your page for less than eight minutes, by providing lesser information on the required details and edit your page later on during your best convenience. This also means that you may just add a few product photos in your store, and choose to add more later on when you get time.

By clicking the create page button, your business page will be created, however, ensure to upload your cover photo and logo first before you choose to click the create page button, because skipping this step may not allow your page to be created. Once your page is created, you can go to pages on your top navigation bar, then go to the my pages link in order to see the link to your created page.

By following the link of your page, you will get to your pages management dashboard, where you will be able to manage it, edit it, add or remove products, and interact with customers by responding to their order requests and messages. Then, if you want to see your page in public or visitors view made, then just go to home, pages, and check it out in the list. To avoid scrolling up and down in the process to identify your page name, you can use the search filter above, by entering the first few letters of your page name and check it out in the short list. Once identified, click on it to see your business page in public or visitors' mode.